About InterContinental Sydney Double Bay
InterContinental Sydney Double Bay is a hotel and pub located at 29-43A Cross St, Double Bay NSW 2028. A luxury bayside retreat in Sydney's Eastern Suburbs. No gaming machines are recorded for this venue. It is rated 4.5 out of 5 from 992 Google reviews. Phone: (02) 8388 8388.
A luxury bayside retreat in Sydney's Eastern Suburbs
InterContinental Sydney Double Bay is a luxury boutique hotel located in the leafy village of Double Bay. The venue offers a sophisticated atmosphere with 140 guest rooms, a world-class rooftop pool overlooking the harbor, and award-winning dining options. It is uniquely positioned as the only international luxury hotel outside the CBD, providing a secluded escape just minutes from the city center.
What InterContinental Sydney Double Bay offers
Accomodation
Establishment
Events
Open now
InterContinental Sydney Double Bay location and map
Frequently asked questions about InterContinental Sydney Double Bay
Where is InterContinental Sydney Double Bay located?
InterContinental Sydney Double Bay is located at 29-43A Cross St, Double Bay NSW 2028. It is a hotel and pub in the suburb of Double Bay, New South Wales.
Does InterContinental Sydney Double Bay have pokies?
No gaming machines are recorded for InterContinental Sydney Double Bay in the NSW gaming machine register, so it is a venue without pokies.
Does InterContinental Sydney Double Bay have a bar?
Yes. InterContinental Sydney Double Bay holds a NSW liquor hotel licence and serves alcoholic drinks at the bar.
What is the phone number for InterContinental Sydney Double Bay?
You can phone InterContinental Sydney Double Bay on (02) 8388 8388.
How is InterContinental Sydney Double Bay rated?
InterContinental Sydney Double Bay is rated 4.5 out of 5 based on 992 Google reviews.
Which venues are near InterContinental Sydney Double Bay?
Licensed venues close to InterContinental Sydney Double Bay include Australian 18-Footers' League Limited, Royal Oak Hotel DOUBLE BAY, Double Bay Bowling Club, Golden Sheaf Hotel. See the nearby venues list on this page for distances and details.
Bay Services & Facilities
Dining & Bars
Stillery Dining
An elegant dining room focusing on locally sourced produce and Mediterranean-inspired cuisine served in a light-filled setting.
The Bar
A sophisticated lounge bar specializing in premium spirits, rare whiskies, and expertly crafted cocktails with a focus on gin.
The Rooftop
A premier poolside destination offering light snacks, refreshing cocktails, and panoramic views of Double Bay harbor.
The Tea Lounge
A relaxed space offering traditional afternoon tea service, artisanal coffees, and light refreshments.
Entertainment & Leisure
Rooftop Swimming Pool
An outdoor heated pool featuring sun loungers and private cabanas available for hotel guests and visitors.
Fitness Centre
A 24-hour gym equipped with the latest cardio machines, free weights, and strength training equipment.
Trumps Spa
A luxury day spa located within the complex offering a range of massage, facial, and body treatments.
Family Features
Kids' Menu
Specially curated child-friendly meal options available at Stillery Dining and via in-room dining.
Connecting Rooms
Interconnecting guest room options designed to accommodate families traveling together.
Babysitting Services
Professional babysitting services can be arranged through the concierge with advance notice.
Functions & Events
Grand Ballroom
A pillarless event space capable of hosting up to 495 guests, ideal for weddings and large gala events.
The Gallery
A collection of versatile meeting rooms suitable for corporate board meetings, seminars, and intimate dinners.
Event Planning Team
Dedicated specialists providing end-to-end management for corporate events and bespoke weddings.
Amenities & Services
Valet Parking
On-site secure valet parking available for guests and visitors for a daily or hourly fee.
Pet-Friendly Program
Specialized accommodation options for pets, including tailored bedding and a gourmet pet room-service menu.
Concierge Desk
24-hour expert concierge team providing assistance with bookings, transport, and local area recommendations.
Wi-Fi Access
High-speed wireless internet available throughout all guest rooms and public areas of the hotel.
Our Food & Drinks Menu
Unfortunately, this venue does not currently have a food menu available.
Venue owners/licencees should contact our customer support for inclusion.
InterContinental Sydney Double Bay reviews
2 Star Review by Courtney Gill
While the building is stunning and some staff were excellent, the experience we had was far from 5 star. Upon checking in to our room we noticed the table and bath was dirty from the previous guests. We asked someone to come up and no one arrived. We figured we would just not use the table or bath at that point. Later on, before going to bed, I noticed a pair of underwear next to my bed and picked them up thinking they were my partners. They were not - yuck! They were a pair of underwear from the previous guest. When we called, the duty manager came up straight away to make a report for the housekeeping staff. We were moved to an 'upgraded' room (literally the same room just two floors higher) and were offered free breakfast the next morning. To top it off, I found bottle caps from the previous gusts in our NEW room, yet, I didn't say anything because I was so exhausted and couldn't be bothered dealing with the whole situation again. No one came to service our room until 4pm when we were from being out, even though we had the "please clean" sign on and pressed the service light. The staff in the bars/restaurants were super hit or miss. Some were excellent (the gentlemen running the breakfast and the blonde women working in the bar) and others made me and my partner feel like an inconvenience. For a 5 star hotel this is extremely overpriced, unhygienic and I hope the owner/upper management actually does something because that was not the experience we have had at competing 5 star hotels. Such a shame for such a beautiful building.
5 Star Review by Georgia Goodridge
The Intercontinental Double Bay is a beautiful hotel. The standout for me was the incredible service I received from all of your staff. I will absolutely be staying here regularly now as a result. I would like to mention that Christian was outstanding and went above and beyond for my guests and I. It was very appreciated. Chad at valet was also super friendly. The other valet staff of whom I didnt get their name should all be commended too! Thank you for a great experience :)
5 Star Review by Pouria Aryan
Beautiful location in double Bay. Loved the view of the room. Nice, cosy and well kept hotel. I just loved the breakfast twice. So fresh and hearty with the most amazing bakery and pastry items. The sourdough bread, the croissant and the coffee were just flawless and perfect.
5 Star Review by sarah Lucas
Just finished work experience here, it is a lovely place. All the chefs are very passionate about the food they make. Silas is a very friendly breakfast chef who prepares the best omelette, while I never got to try it i'm sure that it is very delicious. Adam was very kind and made sure everything was organised and on time. He was kind to all the staff even when they went off task. Robin will make sure that everything is clean while entertaining all the chefs. Patrica always checked up on the staff and made sure everyone was feeling well. Anyone staying at the lovely hotel make sure you stop in to grab something to eat as it will be a great experience made by a very nice team.
5 Star Review by Capital Food Adventure
The Intercontinental was the perfect location for my recent conference. Not only was the staff incredibly friendly and attentive, but the facilities were also top-notch. From the spacious and well-equipped meeting rooms to the comfortable and stylish guest rooms, everything at the Intercontinental was designed to make my stay as enjoyable and productive as possible. I would highly recommend the Intercontinental to anyone looking for a luxurious and well-appointed conference venue.
1 Star Review by Paul Dopper
I love this hotel. However, every time I visit there seems to be a issue. I was sitting in the bar on Monday having a quiet meeting when the Manager of the hotel began conducting an interview of a staff member. Not only did he talk at the top of his voice, you could hear everyone word that was being said - including lots of personal information of the interviewee. I also waited over 30 minutes for a coffee when there were 3 staff on the floor and only 3 tables. I then waited another hour before anyone came back to take my lunch order. I know I wasn't the only one that was annoyed with the service and the manager as I spoke with 2 other customers who felt the same. What a shame that a beautiful hotel like this can never seem to get their act together.
3 Star Review by Adriana
Really nice looking place - If youre ever in Double Bay I recommend you visit. The service and staff was not that great.
5 Star Review by Geoff Cutler
I didn't stay in a room this time but I went to The Bar on level 1 for cocktails. Very elegant and opulent and good drinks. Staff were very friendly.
5 Star Review by Simone
Worth it. Just for the rooftop pool.
1 Star Review by Cooper Harris
From the moment we arrived and still 2 days post our stay, we are having nothing but stressful and frustrating issues with the Intercontinental double bay. Firstly we booked 4x suites for 14 people. All booked in my name and paid for on my account to make it easier. On arrival we were told all 4 of our rooms were canceled. Apparently this was due to the card declining. We had a confirmation email to confirm our stay but never did we receive any cancelation notices or phone calls. Once I questioned the card they had on file it was the complete wrong number. They then said they did not have my email or phone number on file yet , they sent me a confirmation to my EMAIL. After a long argument with a rude and arrogant manager we finally got 4 small, undersized economy rooms for the same price as our double room suites ! At check out I was called back from breakfast as they said I had not paid for 1 room. Under further investigation this was incorrect. Cut short my breakfast and wasted 2 hours of my new years morning. Now sitting at home I can see I have been charged an additional $750 and I have rang twice to request an invoice with the charges and after 12 hours nothing has been sent through. I have now rang to speak to a manger as clearly the overseas staff that take the phone enquiries as per the manger from the hotel stated are not passing on the correct information and cannot even write down my correct name , email or phone number. I have been on hold for over an hour and now told the manger will call back when they can. This is by far the worst experience I have ever had at a hotel. We stay at over 20 a year and nothing compares to this terrible place. NOTHING. If you want a Hassle free, relaxing and polite experience , stay as far away as possible from this place. Not to mention I am a GOLD member.