About The Porter House Hotel Sydney - MGallery
The Porter House Hotel Sydney - MGallery is a hotel and pub located at Corner 116 Bathurst Street, Sydney NSW 2000. Heritage charm meets modern luxury in Sydney's CBD. No gaming machines are recorded for this venue. It is rated 4.5 out of 5 from 26 Google reviews. A food and drinks menu is listed below. Phone: (02) 8236 8888.
Heritage charm meets modern luxury in Sydney's CBD
The Porter House Hotel Sydney - MGallery is a luxury boutique hotel located in a heritage-listed 1876 building and an adjacent modern tower. Situated on Castlereagh Street, it offers a blend of historical elegance and contemporary design. The venue features 122 guest rooms, multi-level dining experiences within the restored tobacco factory building, and premium amenities for leisure and business travelers.
What The Porter House Hotel Sydney - MGallery offers
Accomodation
Establishment
Events
Open now
The Porter House Hotel Sydney - MGallery location and map
Frequently asked questions about The Porter House Hotel Sydney - MGallery
Where is The Porter House Hotel Sydney - MGallery located?
The Porter House Hotel Sydney - MGallery is located at Corner 116 Bathurst Street, Sydney NSW 2000. It is a hotel and pub in the suburb of Sydney, New South Wales.
Does The Porter House Hotel Sydney - MGallery have pokies?
No gaming machines are recorded for The Porter House Hotel Sydney - MGallery in the NSW gaming machine register, so it is a venue without pokies.
Does The Porter House Hotel Sydney - MGallery serve food?
Yes. The Porter House Hotel Sydney - MGallery serves food and its menu with prices is listed on this page.
Does The Porter House Hotel Sydney - MGallery have a bar?
Yes. The Porter House Hotel Sydney - MGallery holds a NSW liquor hotel licence and serves alcoholic drinks at the bar.
What is the phone number for The Porter House Hotel Sydney - MGallery?
You can phone The Porter House Hotel Sydney - MGallery on (02) 8236 8888.
How is The Porter House Hotel Sydney - MGallery rated?
The Porter House Hotel Sydney - MGallery is rated 4.5 out of 5 based on 26 Google reviews.
Which venues are near The Porter House Hotel Sydney - MGallery?
Licensed venues close to The Porter House Hotel Sydney - MGallery include Criterion Hotel, Edinburgh Castle Hotel, Hellenic Club Limited, Coronation Hotel SYDNEY. See the nearby venues list on this page for distances and details.
MGallery Services & Facilities
Dining & Bars
Dixon & Sons
A refined restaurant located on the first floor of the heritage building, offering modern Australian cuisine with a focus on high-quality local produce.
Henry’s Bread and Wine
An all-day dining venue on the ground floor serving artisan coffee and pastries by day, and transitioning into a sophisticated wine bar by night.
Spice Trader
A mood-lit cocktail bar located on the top floor of the heritage building, featuring an extensive menu of bespoke cocktails and premium spirits.
Entertainment & Leisure
Fitness Centre
A modern fitness facility located on level 6, featuring cardio equipment and free weights for guest use.
Outdoor Heated Pool
A rooftop-style heated swimming pool located within the modern tower, providing a space for relaxation amidst the city skyline.
Family Features
Interconnecting Rooms
Specific room configurations designed to accommodate families by connecting two guest rooms.
Kids Menu
Child-friendly food options available upon request at the hotel's primary dining venues.
Cribs and Highchairs
Available upon request for guests traveling with infants and toddlers.
Functions & Events
Heritage Meeting Rooms
Sophisticated event spaces with high ceilings and restored masonry, suitable for corporate meetings and private events.
Private Dining Rooms
Intimate dining spaces within Dixon & Sons available for private celebrations and corporate lunches.
Amenities & Services
Valet Parking
Daily valet parking service available for guests at an additional cost.
Concierge Service
Personalized assistance with transport, bookings, and local area recommendations available 24 hours.
Digital Compendium
In-room tablets providing access to hotel services, dining menus, and local information.
Accessible Rooms
Specially designed rooms with accessible features for guests with mobility requirements.
Our Food & Drinks Menu
* Please note that all images are for illustration purposes only and actual serving will vastly differ.
The Porter House Hotel Sydney - MGallery reviews
5 Star Review by Sarah Barrie
Superb from check in to check out. The room: An immaculate, modern and well thought out space with every convenience. The food: In-room dining was delivered incredibly fast, was delicious and the presentation perfect. The staff: A total credit to the hotel. Professional, polite, efficient and friendly. I have stayed in many different hotels in Sydney over the years but from now on will only stay at The Porterhouse.
2 Star Review by Chris Jensen
Beautiful room fit-out & comfortable bed. The Porter was also kind enough to provided an early check-in. However as a 5 star Accor rated hotel, we expect a premium quality experience & service, such as a mini bar, gym and room service etc. This was not the case and furthermore the hotel bar closed at 11pm on Saturday night!! When calling room service for a can of coke (for diabetes purposes) we were told to go to a 7/11 down the road. After insisting on the importance, they brought a can of coke to the room. Based on our experience & the lacking in customer service, we give it a visitor rating of 2 out of 5.
5 Star Review by Melanie Norman
This hotel was a incredibly pleasant surprise. Very friendly and helpful staff, quality room finishings and thoughtfulness of the room layout was terrific. Quality additions, excellent lighting and curtains for light reduction during the day, minimal noise (even in the middle of a busy city), sheets, quilts and appearance of the room made for a luxury experience. The only fault we could find was that it would have been nice to have a sauna! (hardly a flaw!). Not having parking might bother other others but we were ok adding it to the cost of the stay. It was really a lovely layout and easy / comfortable experience.
1 Star Review by Jet Sim
I recently stayed at Porter House in Sydney for 2 nights as travelling to Sydney on a short business trip. I was excited to try the hotel after a fantastic experience with another M Gallery property previously. I'd like to say that my experience at Porter House up to checkout was otherwise excellent. The staff were welcoming, the room was well-appointed and was happy to accommodate my request for an early check-in since my flight arrived early in the morning. However, my checkout experience was the worst I have ever experienced with the most unhelpful, indifferent and downright condescending front desk staff member. Upon check-in, I requested a late checkout if possible and was told that the hotel could accommodate a 2 pm late checkout. When I asked if they could flex further (since my flight was departing in the late afternoon) I was told that a 3 pm checkout was possible. On the last day of my stay, I arrived at the hotel at approx. 3.01 pm from work to collect my bags and check out. I found that my key card was not working and approached the front desk to query. From there, the staff member informed me that I was an hour late to their 2 pm checkout and would be required to pay a $100 late fee. The staff member insisted that this was "company policy" and pretty much said they will be charging me $100. I told them that I was there at 3 pm based on my previous request and that I would not knowingly turn up late to my own checkout - but was told no notes available on the system and that they would charge $100. All this without any calls made to the team etc. I was also asked if I remembered the name of the staff member who told me 3 pm. During this whole time I was spoken to as if I was in the wrong without any attempt to investigate further and speak to another staff member. When asked if I could escalate further and speak to a manager, a staff member says "I am the manager, its company policy". Okay. Eventually, I was told, "the best I can do is to bring it down to $50, it's company policy". What?? I go up to my room to collect my bags, come downstairs and was told okay, we are going to waive the fee. Right okay. So why did we have to go through all of that? $100 then $50 then > okay we won't charge you anything? Why not just pause, put the guest first, investigate and give the guest benefit of the doubt? What a humiliating experience for a guest who was giving this new hotel a go for the first time. Just customer service 101 and unfortunately it was handled super poorly. I won't be staying here again. This hotel is clearly going through teething issues, has poor note-taking/communication between staff and clearly lets itself down by not putting the guest first. I welcome any communication and reply from management.
5 Star Review by Daniel Horwitz
Beautiful hotel. I arrived well before my checkin time and they went above and beyond to accommodate me and provided me with a lovely room. They even called to check if I was happy with my room. Wish I could have stayed longer. Ill definitely be back! Highly recommend!!
5 Star Review by Nat W
First time stay at The Porter House Hotel in Sydney. Like many hotels nowadays you'd walk passed it if you weren't looking for it. Being a new hotel, everywhere was immaculate, the rooms very well appointed and equiped with room controls via a single iPad. We tried a cocktail downstairs before heading up to one of two bars within the hotel to have some pre-show snacks and drinks. Our only criticisms are the following (if in fact this is supposed to be a 4 - 5 star hotel: 1) There is absolutely NO parking even though the car parking entrance next to the hotel says "For Residence & Hotel Guests". Plenty of Wilson and similar car parks nearby. 2) Although there is a mini-bar fridge in each room, there are no drinks or snacks available. 3) No bottled water available in room. 4) There is a Nespresso machine and selection of tea but no milk! I've really never come across a 5 Star hotel with no mini-bar, water or milk in the rooms. Would definitely stay again.
5 Star Review by Linzi Ibrahim
This is such a elegant heritage listed hotel. The rooms, the service, the incredible dinner at Dixson & Sons, everything was perfect. Thank you for having us. We will definitely be back!
2 Star Review by Pilwoon Oh
The bedding has a terrible stench (like that of soiled laundry) and the Chromecast does not work, which the front desk lied that it is not part of their offering (it is, it says so right on the ipad). I am a platinum with ALL and would not stay here again.
4 Star Review by Tony D
Great, well located, newly renovated hotel. Front desk staff couldn't converse well in Australian, and cleaning not up to standard. Probably will improve as they get experience. I'll come back.
5 Star Review by Fiona Ellis
Had a most luxurious and comfortable stay at The Porter House Hotel, Sydney. This brand new hotel is an absolute visual treat, with detail to style and colours creating a warm and inviting atmosphere. We had breakfast at the Dixson and Sons restaurant, food was beautifully presented and delicious. The bed was one of the most comfortable I have ever slept on! Overall, service was wonderful with staff very present and attentive. I'll be coming back, for sure.