About Town House Motor Inn
Town House Motor Inn is a hotel and pub located at 15-19 Kendal St, Cowra NSW 2794. 4-star quality accommodation in the heart of Cowra. No gaming machines are recorded for this venue. It is rated 3.5 out of 5 from 142 Google reviews. A food and drinks menu is listed below. Phone: (02) 6342 1055.
4-star quality accommodation in the heart of Cowra
The Town House Motor Inn is a centrally located 4-star motel in Cowra, New South Wales. Positioned within walking distance of the main shopping district, restaurants, and local attractions like the Cowra Japanese Garden, the inn features 28 well-appointed rooms, an on-site licensed restaurant, and modern amenities catering to both business travelers and tourists.
What Town House Motor Inn offers
Accomodation
Establishment
Events
Open now
Town House Motor Inn location and map
Opening times
Frequently asked questions about Town House Motor Inn
Where is Town House Motor Inn located?
Town House Motor Inn is located at 15-19 Kendal St, Cowra NSW 2794. It is a hotel and pub in the suburb of Cowra, New South Wales.
What are the opening hours of Town House Motor Inn?
Town House Motor Inn opening hours: Monday: 7:00 AM to 9:00 PM; Tuesday: 7:00 AM to 9:00 PM; Wednesday: 7:00 AM to 9:00 PM; Thursday: 7:00 AM to 9:00 PM; Friday: 7:00 AM to 9:00 PM; Saturday: 7:00 AM to 9:00 PM; Sunday: 7:00 AM to 9:00 PM. Hours can change on public holidays, so check with the venue before visiting.
Does Town House Motor Inn have pokies?
No gaming machines are recorded for Town House Motor Inn in the NSW gaming machine register, so it is a venue without pokies.
Does Town House Motor Inn serve food?
Yes. Town House Motor Inn serves food and its menu with prices is listed on this page. Kitchen hours may differ from the venue opening hours.
Does Town House Motor Inn have a bar?
Yes. Town House Motor Inn holds a NSW liquor hotel licence and serves alcoholic drinks at the bar.
What is the phone number for Town House Motor Inn?
You can phone Town House Motor Inn on (02) 6342 1055.
How is Town House Motor Inn rated?
Town House Motor Inn is rated 3.5 out of 5 based on 142 Google reviews.
Which venues are near Town House Motor Inn?
Licensed venues close to Town House Motor Inn include Railway Hotel COWRA, Australian Hotel COWRA, Cowra Bowling Club Limited, Cowra Services Club. See the nearby venues list on this page for distances and details.
Inn Services & Facilities
Dining & Bars
The Oxley
A licensed on-site restaurant offering a menu focused on modern Australian cuisine, open for dinner and providing breakfast options for guests.
Room Service Dining
Breakfast and dinner can be delivered directly to guest rooms for those preferring private dining.
Entertainment & Leisure
Outdoor Swimming Pool
An outdoor pool area available for guests to relax and cool off during the warmer months.
Free Wi-Fi
Complimentary high-speed wireless internet access available throughout the motel for guest entertainment and work.
Family Features
Family Units
Spacious room configurations designed to accommodate families with multiple beds and child-friendly layouts.
Outdoor Pool
Seasonal swimming facilities suitable for children supervised by adults.
Functions & Events
Conference and Meeting Room
A versatile space available for business meetings, small conferences, and private corporate events.
Event Catering
Professional catering options provided by the on-site restaurant for functions held at the motor inn.
Amenities & Services
On-site Parking
Free off-street parking, with most rooms offering parking directly outside the front door.
Guest Laundry
Self-service laundry facilities including washing machines and dryers available for long-term or traveling guests.
Climate Control
All rooms feature reverse cycle air conditioning for comfort in all seasons.
Daily Room Servicing
Housekeeping services provided daily to ensure room cleanliness and fresh linens.
Our Food & Drinks Menu
* Please note that all images are for illustration purposes only and actual serving will vastly differ.
Town House Motor Inn reviews
1 Star Review by Syd Reinhardt
If it was possible to give a lower rating, I'd have done so. If you read other reviews you might gain the impression that the managers of this motel are reported to be rude, unpleasant and aggressive and that they refute every negative comment made about their management style. Having stayed here for 4 days as part of a large group I experienced exactly the same rudeness and aggression that others have reported and that the managers deny. A number of my colleagues also experienced this behaviour. I remain incredulous at the way that I was shouted at and verbally abused. When I complained and asked for courteous treatment I was told that it was all on the security camera system. Good. Perhaps the managers might provide a link to the video of that conversation. I paid $735 for a 4 night stay, which included one dinner and the most basic breakfast possible. The advertised rate on the street front board was much, much lower. However, my room was large and comfortable. The standard of cleanliness of my room left much to be desired. My room was never cleaned nor serviced for the entire stay. I was given a clean but threadbare towel and fresh soap each day but made to report to the office every day and state my room number in order to get milk for tea. There was mould on the wall between the bathroom and the bedroom, right next to the bed. Read the many reviews and the constant rebuttals from the managers and form your own opinion. Having read the reviews and the management denials, I've kept my receipt and have photographs of that which I've reported.
1 Star Review by Dave Stuart
I was one of 70 odd vintage car people who stayed at the Townhouse Mote in Cowra recently for four days. We found the room adequate for the price however dated and probably could well do with a makeover. However, I have read recent reviews of the motel and I am able to concur with many guests in confirming the owner/managers at times were quite abrupt and to the point of being most rude when speaking to the guests. This was often infront of other guests and at times came completely out of the blue. The response to the reviews by the owner/manager in all cases denies they are rude and abrupt and simply think people are telling lies. Our group in a response were referred to as 'arrogant, rude and an unfriendly group of people' and I take offence as their comment having been a member of the Club for 35 years. I have not experienced the Club members in this time as being described. Being a Past President I think I would have heard if any complaint about the member's behaviour had been received. I would like to think that seeing reviews are requested, the management might take a closer look at the negative reviews they receive as well as the good. They are in the hospitality business and should aim to make the guest's stay as pleasant as possible. So many of the reviews mention both managers inappropriate manner of speaking to guests, so there must be some merit there. This is what reviews are all about, for those being reviewed to see how they well their business is functioning and make changes where they can do better. Speaking to other business owners in Cowra during our stay only confirmed it is well known the unpleasant way the guests are spoken to at the motel by the owner/manager. Can I suggest management install a security camera in reception and at times they might see themselves in a different light. If as they say in the reviews some customers are being 'rude arrogant and unfriendly' this will be captured as well. I acknowledge there are good and bad reviews on this motel, the managers should take credit for the good ones and act on the comments where the reviews were not so good. Don't reject the not so good ones, read them as they make similar comments and management should not refer to them as lies. They should see if they can improve in the manner which they at times speak to customers making for an unpleasant stay. I will not be returning to this motel when next in Cowra nor will I recommend it to others. I hope the owner/manager takes my review seriously as I like many others cannot be wrong or out to persecute them. I recommend they accept there is room for improvement in the manner and tone of voice they display when things get a little tough with their guests. A pleasant stay would see returned patronage.
2 Star Review by Greg Mackie
My room was reasonably OK for the price. The 'washing trolley' in the parking space next to my (valuable) car worried me a bit. Reception was rather abrupt, and a bit like FaultyTowers - without a funny side. Doubt if I would recommend this motel to friends...
2 Star Review by Narelle Athorn
Good location, the room was pleasant enough the cleaning staff were very nice and helpful. The woman at reception needs lessons in Customer Service, a very unwelcoming and aggressive person. No doubt her reply will be "no I wasn't " but she was.
1 Star Review by Vivienne Nolan
I booked to stay with my infant and rang to update my booking to include an extra adult. The gentleman who answered was extremely rude, remarking Im in the laundry and dont even got a pen. I was told they would have someone call me back. After hearing nothing I rang the morning of my booking to confirm the addition and mentioned I had been expecting a call. The receptionist was absolutely disgusting in her response and even informed me I was being rude when I called her on her poor customer service. She told me I should cancel my booking. I was completely taken aback and explained I didnt want to cancel but before I could gather my thoughts to continue the conversation she hung up. I decided to see if there were other vacancies available before calling her back to accept her offer to cancel. I spoke to a few lovely places before finding something. All told me I didnt want to stay there anyway as it wasnt very nice place to stay and happily recommended another option to try. I didnt need to call back as they had decided to cancel my booking anyway and left me a voicemail. Can not believe how poorly I was treated. After response from Motel: Your an absolute joke! Why dont you re-read your reviews from the last 4 months and see the pattern emerging. We cant all be liars. Why would I take the time to come on here and write this if I was lying. After reading your previous replies to the reviews I was waiting for you to call me a liar. Whatever makes you sleep better.
5 Star Review by Sidney Blake
Terrific motel great location in the heart of town.
3 Star Review by Bharat Kanodia
We had some issues and when I informed the manager she wasn't what you would expect... Apart from that.. there was no lock in the door, they had provided a wooden piece that you can stuck it in the door to work as a lock.. skip this motel if you can...
5 Star Review by Prabahar Parameswaran
Amazing
1 Star Review by Cianne Newborn
Ruined our Christmas, booked 3 rooms in advance for Christmas Day, on a promise our family could visit use the barby and pool on the day, 3 adults 3 children in addition to the payed guests, a total of 11 people, on arrival 24 th Dec we were told we couldn't use the facilities. Varied reasons to each guest were given leading us to believe lies were being told. No one phoned us in advance so we could adjust our Familys Christmas plans. In addition the rooms were the size of a walkin wardrobe, can't even completely open the door, fresh air is unavailable because if you open the windows bugs fly straight in. Very dissapointed as the children had been looking forward to a swim on Christmas day with their Nanny, Uncles and Aunties, for months. They were quite upset. I'm the Nanny and travelled 10 hours to get to Cowra the land of control no culture or fun, War history seems to be the main attraction.
4 Star Review by Mick Jones
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