About New Crown Hotel

New Crown Hotel is a hotel and pub located at 117 Lachlan St, Hay NSW 2711. Traditional country hospitality in the heart of Hay. The venue has 12 approved gaming machines (pokies). It is rated 4 out of 5 from 220 Google reviews. Phone: (02) 6993 1600.

Traditional country hospitality in the heart of Hay

The New Crown Hotel is a historic cornerstone of Hay, New South Wales, offering a classic Australian outback pub experience. Located on the main street, it provides a welcoming atmosphere for locals and travelers alike, featuring hearty bistro meals, comfortable pub-style accommodation, and a lively bar scene known for its heritage charm.

What New Crown Hotel offers

Accomodation

12 Gaming machines

Establishment

Events

Open now

New Crown Hotel location and map

Frequently asked questions about New Crown Hotel

Where is New Crown Hotel located?

New Crown Hotel is located at 117 Lachlan St, Hay NSW 2711. It is a hotel and pub in the suburb of Hay, New South Wales.

Does New Crown Hotel have pokies?

Yes. New Crown Hotel has 12 gaming machines (pokies) approved under its NSW hotel licence, ranking number 1031 among NSW hotels by gaming machine numbers.

Does New Crown Hotel have a bar?

Yes. New Crown Hotel holds a NSW liquor hotel licence and serves alcoholic drinks at the bar.

What is the phone number for New Crown Hotel?

You can phone New Crown Hotel on (02) 6993 1600.

How is New Crown Hotel rated?

New Crown Hotel is rated 4 out of 5 based on 220 Google reviews.

Which venues are near New Crown Hotel?

Licensed venues close to New Crown Hotel include Riverina Hotel, South Hay Hotel, Hay Bowling & Golf Club, Hay Services Club Limited. See the nearby venues list on this page for distances and details.

WHAT WE OFFER

Hotel Services & Facilities

Dining & Bars

New Crown Bistro

A family-friendly dining area serving a range of hearty pub classics including steaks, schnitzels, burgers, and seafood.

Main Bar

A traditional social hub offering a wide selection of cold beers on tap, spirits, and local wines in a relaxed setting.

Entertainment & Leisure

Live Music

Periodic live performances featuring local and touring artists, typically hosted on weekend evenings.

TAB and Keno

On-site facilities available for sports betting, racing enthusiasts, and Keno players.

Sports Viewing

Large television screens located throughout the bar area broadcasting live sporting events and racing.

Family Features

Kids Menu

A dedicated selection of smaller meals designed for children, available during bistro lunch and dinner hours.

Functions & Events

Private Functions

Versatile spaces within the hotel available for hosting private parties, birthdays, and community group meetings with catering available upon request.

Amenities & Services

Hotel Accommodation

Traditional upstairs pub-style rooms offering clean and affordable lodging for travelers.

Bottle Shop

An on-site liquor outlet providing a variety of chilled beers, wines, and spirits for takeaway.

Parking

Convenient street parking available directly in front of the venue and in the surrounding area.

New Crown Hotel reviews

4 Star Review by Carol Turner

We stayed here for 2 nights and the room was quite comfortable. We made sure we booked a room with a private bathroom. All the rooms are upstairs, the only one downstairs is the 2 bedroom apartment. The meals are fantastic and can highly recommend eating here. If you happen to be in the bar when the husband and wife owners are in, you will be assured of a great time. They are wonderful to talk to and are also very helpful too. We can highly recommend a visit to the New Crown Hotel.

5 Star Review by Alice Howarth

Rooms are spotless and super comfy. Beds are very comfortable with plenty of pillows. Rooms are upstairs (no lift) and there is private parking at the rear of the property. Meals in the pub are large and tasty and on the expensive side. All staff are friendly and helpful. Best value for money anywhere!

5 Star Review by Kyson Shepherd

Best hotel in Hay. Aldo was friendly and made me feel at home. The best thing was he tucked you into bread at night and gave you a kiss on the forehead. Made me feel the warmth of a mothers love. Best steak burger I've had in a long time and great beer selection.

5 Star Review by Crystal Szanyi

Where do I start the most friendly bar staff, amazing bistro staff Devlon and Joe and not to mention Linda the superstar chef!! Her food was AMAZING and the portions are just so worth the money!! The licensee was also very friendly and up for a chat even with a tourist like me passing through in a way that makes you feel like this is a place you can call home! The rooms are lovely and at such amazing prices you really cannot go past the New Crown Hotel Motel in Hay NSW

5 Star Review by Alexandra szantho

The best experience in country hospitality I have ever come across !. After a long drive ,this lovely Pub and her happy & friendly staff is exactly what a road weary traveler is looking for . Great food ,great atmosphere and great fun night ! So much so we came back for a second time on our way home . Cheers Alex & Tony

4 Star Review by Kay Roffey

Quite and cosy hotel, the rooms were a reasonable size, but the bathrooms tight. Bed albeit smaller then I prefer, was comfortable. The air-conditioning wasn't very effective and as it's so high up and without a controller, you are unable to adjust the settings. The building is old leaving the stairs a little creaky, but still felt sturdy underfoot. The convenience of bar and dinning room down stairs is an added bonus.

5 Star Review by Shaun Greenwell

Im known amongst my friends as foodie because of the amount i eat and how fussy I am at the same time, I ordered a bruschetta which would have fed 3 it was loaded with toppings and just the right amount of balsamic on top, THEN came my mixed grill, thankfully I walked to the hotel as Ill need to do 3 laps around the town to get it all down the serving was huge and everything on my plate from the sausages, rissoles, lamb loin chop , bacon and everything else I forgot in my food coma was cooked to perfection, I now have another reason to holiday in Hay again every year, the bar staff and everyone working here all had big smiles you honestly couldnt ask for a better experience

5 Star Review by La V Familia

No comment provided.

4 Star Review by Alison Vink

Good food, relaxing beer garden, friendly and very hard working staff. Long wait for food but that was only because there were only 1-2 eateries open in Hay when we visited. Can't rate accommodation as we didn't stay there.

1 Star Review by Trina Louise

Bar staff great, BUT cook was incredibly rude as I am celiac asked all the questions as I need to as she rolled her eyes flicked me dirty looks. Food allergies are not a choice. Felt overwhelmed and bullied. Walked out. TLR