About Customs House Hotel
Customs House Hotel is a hotel and pub located at 1 Bond St, Newcastle NSW 2300. Historic landmark pub with stunning Newcastle harbour views. No gaming machines are recorded for this venue. It is rated 4 out of 5 from 611 Google reviews. A food and drinks menu is listed below. Phone: (02) 4925 2585.
Historic landmark pub with stunning Newcastle harbour views
Located in a grand 1877 heritage building on Newcastle’s waterfront, Customs House Hotel offers a blend of historic charm and modern hospitality. It features a spacious beer garden, a Mediterranean-style restaurant, and versatile function spaces, making it a premier destination for casual dining, weddings, and social gatherings overlooking the Foreshore.
What Customs House Hotel offers
Restaurant
Food served
Bar
Establishment
Events
Open now
Customs House Hotel location and map
Opening times
Frequently asked questions about Customs House Hotel
Where is Customs House Hotel located?
Customs House Hotel is located at 1 Bond St, Newcastle NSW 2300. It is a hotel and pub in the suburb of Newcastle, New South Wales.
What are the opening hours of Customs House Hotel?
Customs House Hotel opening hours: Monday: Closed; Tuesday: Closed; Wednesday: 11:00 AM to 11:00 PM; Thursday: 11:00 AM to 11:00 PM; Friday: 11:00 AM to 12:00 AM; Saturday: 11:00 AM to 12:00 AM; Sunday: 11:00 AM to 11:00 PM. Hours can change on public holidays, so check with the venue before visiting.
Does Customs House Hotel have pokies?
No gaming machines are recorded for Customs House Hotel in the NSW gaming machine register, so it is a venue without pokies.
Does Customs House Hotel serve food?
Yes. Customs House Hotel serves food and its menu with prices is listed on this page. Kitchen hours may differ from the venue opening hours.
Does Customs House Hotel have a bar?
Yes. Customs House Hotel holds a NSW liquor hotel licence and serves alcoholic drinks at the bar.
What is the phone number for Customs House Hotel?
You can phone Customs House Hotel on (02) 4925 2585.
How is Customs House Hotel rated?
Customs House Hotel is rated 4 out of 5 based on 611 Google reviews.
Which venues are near Customs House Hotel?
Licensed venues close to Customs House Hotel include QT Hotel East End, Queens Wharf Brewery Hotel, Great Northern Hotel NEWCASTLE, Crown & Anchor Hotel. See the nearby venues list on this page for distances and details.
Hotel Services & Facilities
Dining & Bars
Customs House Restaurant
An upscale dining area offering a contemporary Mediterranean-influenced menu with a focus on fresh local seafood, premium steaks, and pasta.
The Beer Garden
A large, pet-friendly outdoor space overlooking the harbour, serving casual pub classics and an extensive range of craft beers and wines.
Main Bar
Features high ceilings and heritage architecture, providing a sophisticated atmosphere for cocktails, spirits, and local draught beers.
Entertainment & Leisure
Sunday Sessions
Weekly live music performances featuring local acoustic artists and bands in the beer garden every Sunday afternoon.
Sports Viewing
Major sporting events including NRL, AFL, and international cricket shown on screens within the bar areas.
Family Features
Kids Menu
A dedicated menu for children under 12, featuring items such as cheeseburgers, fish and chips, and ice cream.
High Chairs
High chairs are available for families dining in the restaurant or bistro areas.
Functions & Events
The Harbour View Room
A premium upstairs event space with a private balcony and sweeping views of the Newcastle Harbour, ideal for weddings and corporate galas.
The Fountain Room
A light-filled heritage room suitable for private lunches, cocktail parties, and formal dinners.
The Collector’s Room
An intimate space designed for smaller gatherings, boardroom meetings, or private business presentations.
Event Coordination
Professional in-house event planners to assist with catering packages, floor plans, and audio-visual requirements.
Amenities & Services
Accessibility
The ground floor restaurant, bar, and beer garden are fully wheelchair accessible.
Public Transport Proximity
Located within walking distance of the Queens Wharf Light Rail stop and the Newcastle Foreshore ferry terminal.
Gift Cards
Digital and physical gift vouchers available for purchase for use across dining and beverage services.
Our Food & Drinks Menu
* Please note that all images are for illustration purposes only and actual serving will vastly differ.
Customs House Hotel reviews
5 Star Review by Eric Fremouw
Great location and perfectly setup for a afternoon basking in the sun, sipping away all your worries. Watch people, catch up with friends. The food is very tasty and varied, so you'll find something to love. When we visited, a band was playing, all classics really so all good.
5 Star Review by sam J.
#LIVE #MUSIC GREAT ATMOSPHER IN AND OUT ,VIP LAUNGE GREAT WARM ATMOSPHER ,FRIENDLY WELCOMING PLACE ANF STAFF. ENJOYED THE TIME ,RAXING LIGHTUNGS ,WATER FOUBTAINS INFRO T OFVTHE PLACE ADDS UP TO THE PEACE ANF JOY THIS PLACE EXHIBITS HIGHLY RECOMMENDED, WALK ALONGVTHE NEWCASTEL BEACH IS A PLUS SIDE GARDEN LIGHTS IS ON ,WALK RIGHTLEFT CRNTER ,PLENTLY OF PARKJ G ACCROSS THE ROAD BUS STATION ,,,#TRAM IS WALKING DISTANCE
5 Star Review by Courtney Menzies
Thank you to Abby for organising a great function for our Mustang Owners group.
5 Star Review by Brodie Willard
We visited here on a little holiday. Seems to attract an older crowd, but that means it's reasonably chill. A great place to get your fix of oysters which are available as part of the bar menu. A fantastic range of drinks including some amazing signature cocktails. The chips here are TO DIE FOR. So crispy, and an incredible aioli sauce. They have live music somedays in the beer garden which gives the whole place a really fun vibe. We also ate in the restaurant and had steak and the duck. They were incredible. Definitely worth a visit!
5 Star Review by Jeremy Horey
We have had good food here over many visits over many years. Today was no exception. I started with sesame seared tuna which was served on noodles. This was followed by a Mediterranean salad with smoked salmon. One of the things that I noticed and enjoyed was the quality of the ingredients. We shared the dessert special which was a chocolate fondant served with icecream and strawberries.
4 Star Review by Someone Else
Visited for a function, staff attentive and helpful,
5 Star Review by I See
A cool respite on a long walk
5 Star Review by Wendy Amon
Amazing views.very accommodating staff, beautiful food our Aunty was out from England said it was the best meal she'd every had, cannot praise enough had an amazing experience
3 Star Review by Michelle Macdonald
Barramundi was nice but beetroot didn't seem to be roasted but from a can. Flavour didn't go with the fish in my opinion. Lamb ragu was really tasty. Would have been great with fresh Al dente pasta. I found it over priced.
5 Star Review by Fleur Edwards
My husband, daughter and I had dinner at Customs House on Thursday night. My husband and I both had Barramundi for our main meal and dark chocolate mouse for dessert. Complements to the chef. The meal was excellent (especially the Barramundi which was delicious with a beautifully cooked crispy skin). We were really impressed with the service, atmosphere and food. The menu also offered our favourite Scarborough Chardonnay which was a bonus. Customs House exceeded our expectations. I highly recommend.