About Ace Hotel Sydney

Ace Hotel Sydney is a hotel and pub located at 47-53 Wentworth Avenue, Surry Hills NSW 2010. A vibrant cultural hub set in a historic brick factory. No gaming machines are recorded for this venue. It is rated 4 out of 5 from 150 Google reviews. A food and drinks menu is listed below. Phone: (02) 8099 8799.

A vibrant cultural hub set in a historic brick factory

Housed in the historic Tyne House building in Surry Hills, Ace Hotel Sydney marks the brand's first foray into the Southern Hemisphere. The hotel blends industrial heritage with cinematic color palettes and features 257 rooms, a rooftop restaurant, and a ground-floor lobby that serves as a communal living room for locals and travelers alike.

What Ace Hotel Sydney offers

Accomodation

Establishment

Events

Open now

Ace Hotel Sydney location and map

Frequently asked questions about Ace Hotel Sydney

Where is Ace Hotel Sydney located?

Ace Hotel Sydney is located at 47-53 Wentworth Avenue, Surry Hills NSW 2010. It is a hotel and pub in the suburb of Surry Hills, New South Wales.

Does Ace Hotel Sydney have pokies?

No gaming machines are recorded for Ace Hotel Sydney in the NSW gaming machine register, so it is a venue without pokies.

Does Ace Hotel Sydney serve food?

Yes. Ace Hotel Sydney serves food and its menu with prices is listed on this page.

Does Ace Hotel Sydney have a bar?

Yes. Ace Hotel Sydney holds a NSW liquor hotel licence and serves alcoholic drinks at the bar.

What is the phone number for Ace Hotel Sydney?

You can phone Ace Hotel Sydney on (02) 8099 8799.

How is Ace Hotel Sydney rated?

Ace Hotel Sydney is rated 4 out of 5 based on 150 Google reviews.

Which venues are near Ace Hotel Sydney?

Licensed venues close to Ace Hotel Sydney include Mr B's Hotel, Crown Hotel SYDNEY, Hotel Harry, Surry Hills Hotel. See the nearby venues list on this page for distances and details.

WHAT WE OFFER

Sydney Services & Facilities

Dining & Bars

Kiln

A rooftop destination perched 18 floors up, featuring wood-fired cooking by Chef Mitch Orr with a focus on Italian, Japanese, and Southeast Asian flavors.

LOAM

A sister to the Los Angeles original, offering vegetable-forward, sustainable all-day dining in a relaxed, neighborhood-focused setting.

The Lobby Bar

The heart of the hotel serving as a coffee spot by day and a cocktail lounge by night, often featuring live DJs and a curated wine list.

Good Luck Pinbone

A long-term residency offering a unique fusion of Chinese-inflected flavors and Australian produce.

Entertainment & Leisure

Lobby DJ Sets

Regular evening performances by local DJs and vinyl collectors, creating a curated sonic atmosphere in the communal lobby.

In-Room Vinyl

Select rooms are equipped with Rega turntables and a curated selection of vinyl records for guest use.

Art Program

A permanent collection of contemporary Australian art curated throughout the public spaces and guest rooms.

Family Features

Pet-Friendly Rooms

The hotel offers dog-friendly rooms, ensuring families traveling with pets are accommodated.

Kids Dining Options

LOAM provides child-friendly meal options and a welcoming atmosphere for families with young children.

Functions & Events

Tyne House Event Spaces

Multiple versatile spaces suitable for corporate meetings, workshops, or private celebrations, featuring integrated AV technology.

Kiln Private Dining

Exclusive areas within the rooftop restaurant available for private parties with custom menus and city views.

The Laneway

An outdoor urban space used for pop-up markets, community events, and private brand activations.

Amenities & Services

Gym

A fully equipped fitness center available 24/7 for all hotel guests.

Ace Shop

A lobby-side retail corner selling curated local goods, apparel, and Ace Hotel branded merchandise.

Room Service

24-hour in-room dining available, featuring highlights from the hotel's various kitchens.

Accessibility Services

The hotel features ADA-compliant rooms and lifts to ensure all levels and dining areas are accessible.

Parking

Valet parking services are available for guests; check with the hotel for current daily rates.

Ace Hotel Sydney reviews

4 Star Review by Michelle Windsor

Hotel was fabulous. Loved the vibe. Few issues with check in which Im sure will be ironed out in the future. Will most definitely stay again soon. Highlight of our stay was the awesome service from Chris in the Bar/restaurant area. His ability to read the room and ensure everyone felt special was amazing! Brilliant personality that ensured our stay was top notch. 5 star rating for Chris!!!

4 Star Review by Claire McCaughan

We have been staying here with our 2 young girls. The staff have been so amazing, kind, accommodating. We were in and out of our room with a young child and the staff were still able to make up our room very late in the day (which usually never happens at other hotels). Plus the food at loam is amazing and the hotel bar is calm and full of great staff. Rooms are spacious and high quality too. Overall, the best thing about Ace is the friendly staff. Thank you

3 Star Review by Ryan Michael Tyson

Unfortunately, the Ace Hotel Sydney only gets 3 out of 5 stars. I'd love to give them more because they have worked really hard on the venue and the staff were all super friendly and welcoming. But the pillows were awful and the staff told us that there was a special gift in our room (it was our wedding weekend) which we found out later was a packet of nuts and two bottles of water. The large room is really stunning and the stand alone bath really makes the space. Would go back for drinks and food and I'm sure it will be even better once the hotel is completely finished.

3 Star Review by Peter Degotardi

Great location. Modern rooms. Nice bar. Great restaurant. Over the top mini-bar. Officially opened the night before we stayed. Got to my room to find two cleaning staff having a break in the room! The second day, we had a knock at the door with another staff member asking if the room had been cleaned. Maybe the two weren't doing their job? If you like a heart-starter coffee in the morning, forget it. They don't provide milk or coffee in the room as "we'd like you to drink our boutique coffee in the restaurant". They do provide a kettle and cups (presumably to drink the Byron Bay tea that is in the mini-bar stash). Would stay again but will take my own coffee just in case things haven't changed.

5 Star Review by Taehee Kim

1. The accommodation location is fantastic - most tourist attractions can be walked. 2. The lobby staff are fantastic. 3. Room condition is fantastic. 4. Both restaurants and cafes on the first floor are fantastic. 5. But the housekeeper doesn't clean up properly. - I stayed in a terrace room for 7 days, and one day the housekeeper didn't close the door properly after cleaning, so the door was open. And another day, the housekeeper just took the tip and didn't clean. And even after cleaning, most of them were untidy..

4 Star Review by Zuoming Liu

No comment provided.

5 Star Review by Shaun Tucker

Great experience! Highly recommend

4 Star Review by Rehnuma Runta

Fabulous experience and comfortable staying with peace and happiness.

5 Star Review by Samantha Hick

Great place to visit.

5 Star Review by jason jhuang

Great interior design and stuff are very kind and friendly!